Thank you very much for taking the time to share your kind feedback. We are delighted to hear that your mother has settled in comfortably and that the room setup provided a familiar and welcoming environment. Our team always strives to offer compassionate, person-centred care, and it is reassuring to know their efforts to support and reassure your mother have been appreciated. We understand how challenging it can be adjusting to a new environment, particularly with hearing and sight difficulties, and we are pleased that our staff have been able to make this transition a little easier for her. Your kind words mean a great deal to the team, and we will ensure they are shared with everyone involved in your mother's care. Warm Regards.