Thank you very much for taking the time to share your feedback. We're really pleased to hear that your mum is well cared for and that our team's warmth and affection are evident in her day-to-day experience.<br>We're glad to hear that any concerns were resolved quickly and to your satisfaction. Please don't hesitate to let us know if anything ever needs attention - we're always here to help.<br><br>Overall, we're delighted that your experience has been positive and that our staff, in particular, have made a strong impression. Thank you again for your kind words and ongoing support.