Dear Family of Abbot care home,
Thank you so much for your lovely review and for sharing your mother's experience with us over the past three years. We're delighted to hear that you've seen continual improvements and that your mum is enjoying the care, company, and activities, especially karaoke nights. It's wonderful to know that she feels recognised and welcomed by everyone in the home. We're also pleased that you like the recent refurbishment, creating a comfortable and stylish environment is something we take great pride in. Your kind words mean a great deal to our whole team.
Your compliments will be shared with the wider team, and we know they will really appreciate hearing them.
Best wishes
From all the teams at Abbot care home.