Thank you for your lovely review. We're delighted to hear that your husband received such attentive care and that you found our staff friendly and helpful. It's also lovely to know that you enjoyed the quality of our meals. We're sorry for the inconvenience with the laundry and appreciate your understanding while we resolved the issue. Please know that the Laundry room will be having a refurbishment to enhance the quality of service that we provide. Your feedback helps us continue to improve our service. We're so pleased your overall experience was a pleasant one and wish you and your husband all the very best.