Dear Edwina,
Thank you so much for taking the time to share such a heartfelt review of your experience at St Nicholas. It means a great deal to all of us to know that your Dad felt comfortable, cared for, and respected during his time with us. We feel privileged to have been able to support him and your family over the past two years.
Your kind words about our team and the home's atmosphere truly touch us. We always strive to create a warm, welcoming environment where both residents and their families feel part of our community, so it's wonderful to hear this reflected in your experience.
Please accept our deepest condolences on your loss. It was an honour to care for your Dad, and we will remember him fondly. You will always be part of our St Nicholas family, and we hope you'll stay in touch.