Dear Mark,<br>Thank you so much for your wonderful feedback. We're delighted to hear that you and your mum feel so well supported and cared for at Carlton Court. It means a great deal to our team to know that their kindness and compassion are appreciated.<br>The entire team are dedicated to creating a warm, welcoming environment where every resident feels valued and cared for.<br>Thank you again for taking the time to share your experience - your comments truly inspire us to continue delivering the highest standard of care.