Dear Dianne,<br>Thank you so much for taking the time to share such a thoughtful and uplifting review. We're absolutely delighted to hear that your mum has settled in so well and that you've had such a positive experience with our team.<br>It truly means a lot to know that you feel confident in the care, respect, and support we provide. Every member of our team takes great pride in ensuring residents feel safe, valued, and at home, so your kind words are greatly appreciated.<br>We'll be sure to share your feedback with all staff-it will make their day. Thank you once again for your trust and encouragement.