Thank you so much for taking the time to share such a thoughtful review. We are truly delighted to hear that your mother felt at home with us and that our team were able to support her recovery after her hospital stay. Our aim is always to provide holistic, person-centred care in a calm, welcoming environment, and it means a great deal to know that this was reflected in your experience. The nursing, care and activities teams will be so pleased to hear your kind words - especially knowing that your mum enjoyed taking part in the activities and felt encouraged and supported throughout her stay. We are thrilled that she has regained her strength and is now managing well at home. Please do pass on our warmest wishes to her.
Thank you again for your lovely feedback; it is greatly appreciated by all of us here at The Dower House.