Thank you for your kind and balanced review. We're really pleased to hear your positive comments about our food, activities, care, management, and staff. It means a lot to the whole team.<br>You're absolutely right that we have an ongoing redecoration programme, with several areas already scheduled next. Bedrooms shouldn't feel basic, we actively encourage all service users to personalise their rooms to make them feel truly like home. Our team are always happy to help if you have any ideas for your friend's room.<br>We also have regular gardener visits, and we're always open to ideas on how we can continue improving the outdoor spaces for everyone's enjoyment, please feel free to pop by the office to share any suggestions.<br>We don't set the fees for your friends personal finances, this is by the Council. If you or the family have any concerns or queries, please let us know and we'll make sure you're directed to the right department at the council.<br>Thank you<br>Hollymount