Thank you for sharing your experience, which we are thrilled to hear is very good. Thank you for your comments regarding our staff team; we work hard to recruit the right carers and ensure they are inducted and trained to a high standard. We continually review our rota's to ensure we are continually meeting the needs of our residents as their health needs change. I will be sure to share your kind words with the wider team. We strive to create a warm and welcoming environment where all of our residents can feel comfortable & supported. Kind regards Jayne