Many thanks for taking the time to leave a review and I will ensure that the team are made aware. Your Dad has settled in so well at The Martins and when I am walking around the home I always stop and have a chat with him, he is usually eating a packet of sweets that you have brought in. Your Dad can access the garden independently and I will ensure that this is passed on to the team to offer him this daily. Laundry can be an issue at times, and I am pleased that this has been quickly resolved when you have asked, we are also working hard on recruitment to fill our vacant positions but do always ensure that if we are using Agency staff that they are familiar with the residents and the home.