Thank you so much for taking the time to share such a thoughtful and uplifting review. It means a great deal to all of us at Newton House.<br><br>We are truly delighted to hear that you find our team to be kind, patient and attentive, and that the high standards of cleanliness and care are consistently felt throughout the home. Knowing that you feel reassured and confident in the support your mother receives is exactly what we strive for every day.<br><br>We also really appreciate your acknowledgement of how queries and concerns are handled  open communication with families is an essential part of delivering safe, person-centred care.<br><br>Your kind words about the team, and about management, are genuinely appreciated. Feedback like this motivates us to keep doing our very best for residents and families alike.<br><br>Thank you again for your trust and continued support.