Thank you so much for sharing this lovely feedback. We are truly delighted to hear that she settled in so quickly and now feels that Tenlands is her forever home. It means a great deal to us that your initial worries have been eased and that you feel confident in her wellbeing.
Were especially pleased to hear that she is engaging with others and staying cheerful creating a sense of belonging and comfort is exactly what we strive for.
Please know that we remain committed to supporting her with warmth, dignity, and personalised care every day. If there is ever anything you would like to discuss or any way we can support her further, we are always here.
Thank you again for your kind words.