Thank you for taking the time to share your feedback about your mother's care. We are pleased to hear that you feel our staff and management treat your mother with dignity and respect, and that you have observed positive relationships within the home.<br> <br>We would like to clarify a few points regarding meals and nutrition. Residents are offered daily choice from our menu, and there is no set "food budget" restricting what they receive. We work closely with residents to ensure their preferences are respected, and we monitor nutrition and weight regularly in line with CQC standards. Currently there are no concerns about weight loss in the home.<br>We acknowledge your comments about the environment. While furnishings must be practical to meet residents' needs, we continue to review communal areas and gardens to ensure they are safe, tidy, and welcoming. <br>Kind Regards Carly Tighe Home Manager