Thank you so much for taking the time to share your experience and kind words about Saffron Gardens. We are delighted to hear that your Granddad has settled in well and that you've noticed such a positive difference.
Creating a homely, comfortable environment and delivering truly person-centred care are at the heart of what we do, so it's wonderful to know that the room design, kitchen spaces, and daily activities have made an impact. Our team works hard to ensure residents feel engaged and valued, and your comments about the enthusiasm of our activities organiser and the continuity of care mean a lot to us.
We're especially pleased that the dedicated unit leader and the close-knit team approach have helped provide reassurance and familiarity for your Granddad. Your feedback will be shared with the team-they will be thrilled to know their efforts are appreciated.
Thank you again for your thoughtful review and for trusting us with your Granddad's care.