Thank you so much for taking the time to share this wonderful review. We are delighted to hear that your friend has settled in well at St Luke's and that you felt warmly welcomed on your visits.<br><br>Our team take great pride in ensuring every resident feels comfortable, supported, and valued, so it's lovely to know the welcome card, hamper, and personal care touches made a positive difference. Seeing him engaging with others, enjoying his meals, and looking smart and well is exactly what we hope for every day.<br><br>We're also pleased to hear that his health has improved since leaving the hospital. Our staff work incredibly hard to create a cheerful, caring environment, and your kind words mean a great deal to them.<br><br>Thank you again for your feedback-it truly is appreciated. If there is ever anything more we can do to support your friend or your family, please don't hesitate to let us know.<br><br>Best Regards<br><br>Jane<br>Registered Manager