Thank you so much for your kind words about the care your mum is receiving. We're really pleased to hear that she has settled in well and that our regular team has helped her feel comfortable and supported.<br><br>We also appreciate you sharing your thoughts about the new Christmas decoration policy. Your feedback is important to us, and we certainly don't want the home to feel any less festive or welcoming. We will make sure your comments are passed on to the management team for consideration as we review how best to maintain a warm Christmas atmosphere while keeping everyone safe.<br><br>Thank you again for taking the time to share both your appreciation and your concerns.