Thank you so much Tammy for taking the time to share such a heartfelt review. We are truly delighted to hear that your dad has settled in well and that he feels welcomed and supported from the moment he arrived. Our team is dedicated to providing compassionate, person-centred care, and it means a great deal to know that this has made a positive difference to his wellbeing-especially with his eating and drinking improving.
We understand how important it is for families to feel informed and reassured, and we are so pleased that our communication has brought you comfort and peace of mind. Knowing that your dad is happy and well cared for is exactly what we strive for every day.
Thank you again for your kind words. It is a privilege to support your dad, and we will continue to do everything we can to ensure he feels safe, valued, and at home.
Regards,
Ana