Thank you so much for sharing such a thoughtful and heartfelt review. We're delighted to hear that your brother has settled in so well since moving to Heatherton House Care Home. It's wonderful to know he feels happy, safe, and supported, and that he is enjoying the activities, the company of other residents, and our team.
We're especially pleased that his ensuite room, the cleanliness of the home, and the outdoor space have helped him feel comfortable and at ease. Providing a calm, routine-based environment where residents can thrive is very important to us.
Thank you again for your kind words they mean a great deal to our whole team. If there is ever anything more we can do to support please don't hesitate to let us know.