Thank you for sharing your thoughts regarding Franklin House. Your kind words about our staff are greatly appreciated.
We are incredibly pleased to hear that your loved one is happy within our home, and we are sorry to hear you have experienced some uncertainty with the Social Worker.
We would like to assure you that the Home Manager is glad to provide support and advice where needed and we encourage you to approach them directly if you wish to discuss any worries or concerns.
Once again, thank you for sharing your feedback regarding Franklin House. Your input is invaluable to us.