Dear Martin<br>Thank you so much for taking the time to share such a heartfelt review. We are truly sorry for the circumstances that brought your sister to us, but we are deeply grateful that we could make her time here as comfortable and positive as possible.<br>Your kind words about our team mean the world to us. We strive to provide care that is not only professional but also compassionate and personal, and it's wonderful to know that this was reflected in your experience. Ensuring your sister's needs were met-especially with her dietary requirements-was very important to us, and we're glad we could support her in every way.<br>We will share your feedback with the entire team; it will mean so much to them to know their efforts made a difference. Thank you again for your trust and for recognizing the dedication of our staff.<br>With warm regards and deepest sympathy,<br>Anca