Thank you so much for sharing this lovely feedback. We're delighted to hear that your mum has settled in quickly and feels comfortable in her new home.<br><br>Our care team will be thrilled to know their attentiveness and patience in getting to know her needs-especially with her being softly spoken-has made a positive difference. We'll also make sure to pass on your kind words to our housekeeping and kitchen teams; they work hard to make everyone feel cared for and valued.<br><br>It's wonderful to hear that other residents have helped her feel welcome as well. Creating a warm, supportive community is so important to us.