Dear Kendal,<br>Thank you for taking the time to leave us a review. We are pleased to hear that you find our staff welcoming and appreciate the trips we organise.<br>We understand your concerns regarding your father's experience, and we want to reassure you that his wellbeing and safety are our highest priorities. To protect all our residents, certain safety measures are in place throughout the home, which means some areas must remain restricted.<br> If you would like to discuss this further, please do not hesitate to contact us at info@runwoodhomes.co.uk.