Thank you for your feedback and for rating us so highly overall - we truly appreciate your kind words and support. We're delighted to hear that you feel we are doing an excellent job.
Regarding your comment about the TV being on during activities, we completely understand how this could be distracting. Your suggestion is very helpful, and we will review our current practice to ensure that when activities are taking place, the environment is as calm and focused as possible. Our aim is always to create an enjoyable experience for everyone, and your input helps us improve.
Thank you again for taking the time to share your thoughts. Please don't hesitate to let us know if you have any further ideas or suggestions - we value your feedback
Kindly regards