Thank you for sharing your experience with us. We are pleased to hear that, overall, your time with us was positive. We are sorry to learn there was a day that caused upset, but we are glad that the management was able to address it promptly.<br>It means a great deal to know that your mother-in-law was treated with respect and compassion in her final days. Supporting families during such difficult times is at the heart of what we do, and your kind words will be shared with the team.<br>We truly appreciate your feedback and the trust you placed in us.