Thanks for taking the time to leave your review for our Stoneham Grove Care Home. We're sorry to read of your experience whilst staying with us, and we're grateful for your feedback. The General Manager and our team would like the opportunity to look into your comments further, as we've not been made aware of your concerns prior to your review. Please get in touch with the General Manager or us at feedback@barchester.com so that we can offer our full support. Kind regards, Barchester's Customer Feedback Team