Thank you Sue for taking the time to share such a touching and thoughtful review. We are deeply sorry for your loss, and we feel privileged to have been a part of your mum's life over the past two years. It means so much to our whole team to know that Poplars felt like a safe, happy, and supportive home for her. Your kind words about the staff, activities, meals and environment are truly appreciated - they remind us why we do what we do. Knowing that your mum felt happy, engaged and cared for is the greatest reward we could ever hope for. The garden won't be quite the same without her, and we will always speak of her with fondness. Thank you for trusting us with her care.
With heartfelt sympathy and gratitude, The Poplars Care Home team