Thank you so much for sharing your thoughtful feedback. We're delighted to hear that you found our home friendly, caring, and well-organised, and that our team kept you informed and supported throughout your mum's stay. It means a lot to us that you appreciated the compassionate end-of-life care we provided - this is something we take great pride in.<br>Were also pleased you noticed the cleanliness, the welcoming atmosphere, and the activities in the lounge. Your comments about the food being a little variable are very helpful; were always looking for ways to improve, and well share this with our catering team to ensure consistency.<br>Thank you again for taking the time to write such a detailed review. Your words motivate us to keep delivering the highest standard of care and support for residents and their families.