Thank you so much for taking the time to share your experience. We're delighted to hear that, despite the challenges, our team's kindness and support have made a difference for both you and your mother. Since the new ownership, we've been focused on creating a positive atmosphere, enriching activities, and improving dining experiences, and it's wonderful to hear that you've noticed these changes. We're especially thrilled that your mother enjoyed the new menu at the firework and taster evening, her "excellent" verdict and your compliments on the presentation mean a lot to us. Knowing that she is now calmer and more content is incredibly rewarding, and we look forward to welcoming you to join her for lunch soon. Thank you again for your kind words and for trusting us with her care.