Thank you, Leslie, for taking the time to share your experience. We're really glad to hear that your mum continues to feel supported, and it means a great deal to know that you always feel she is treated with kindness and respect. We understand how dementia can bring challenges, and our team is committed to ensuring every resident feels valued, understood and never a burden.<br><br>We also appreciate your acknowledgement of how quickly any concerns are addressed - communication and reassurance are very important to us. Thank you again for your kind words. We're always here if you need anything.