Thank you so much for taking the time to share your thoughtful review of Dalling House. We are delighted to hear that your mum has settled in well and that her mobility and strength have improved since joining us. It's wonderful to know she enjoys the meals, and we'll be sure to pass your kind words on to our kitchen team.<br><br>We're also very pleased that you and your husband have found our staff approachable and caring, and that you consistently find the home clean and welcoming. Feedback like yours means a great deal to the whole team.<br><br>We appreciate your comments regarding outside activities. You're absolutely right that these require additional staffing and resources, but it remains an area we are continuing to review and develop. Your feedback helps us prioritise what matters most to families and residents, and we'll certainly take this onboard as we plan future improvements.