Thank you so much for taking the time to share your experience. It means the world to our team to know that your mum felt so comfortable and well cared for during her stay.
We're delighted that she enjoyed the activities and felt at home in her room. Our staff work incredibly hard to create an environment where residents feel safe, warm, and genuinely cared for, so your kind words about their friendliness and compassion will mean a great deal to them.
The fact that your mum chose to return says everything - there's no greater compliment, and we'd be absolutely delighted to welcome her again whenever she needs us.
Thank you again for your lovely feedback, and please do pass on our best wishes to your mum.