Thank you so much for taking the time to share this lovely review. We are delighted to hear that your husband felt welcomed when he arrived at Russettings. Our team always aims to greet every resident with kindness and a smile, so it's wonderful to know this made a difference.
We understand how challenging the past weeks must have been for both of you, and we're glad that our staff's patience, care, and understanding have helped your husband settle in after his time in hospital. Supporting residents with compassion especially when they're feeling distressed or unsettled is at the heart of what we do.
Please know that we're always here for you both, and if there is ever anything more we can do, do not hesitate to let us know.
Thank you again for your kind words.