Thank you for your feedback. We're pleased to hear that you feel your Mum receives excellent care and that you have no concerns about her wellbeing. Regarding the food, we strive to provide high quality meals with plenty of variety, however, we will arrange for someone to speak with her to make sure her preferences are met. Our call bell system is closely monitored and any delays in responses are investigated immediately but we will review your concern to ensure this standard continues to be met.