Thank you so much for taking the time to share this thoughtful review. We understand that moving from independent living into a care home is a significant change, and we're truly glad to hear that your mum is now feeling more settled at Burford House.
Our team is always here to listen, adapt, and support both residents and their families, especially during those early weeks when everything feels new. We really appreciate your openness in sharing concerns along the way-it helps us tailor care to each person's needs.
It's wonderful to know your mum is now comfortable and that you have peace of mind knowing she is safe and cared for around the clock. Thank you again for your trust in us. If there is ever anything more we can do, we're just a conversation away.