Thank you so much for your wonderful review. We are truly delighted to hear how well your mother has settled at Cleeve Lodge, especially after a challenging period.
Our team take great pride in offering kindness, reassurance and personalised care to every resident, so knowing that this has made such a positive difference means a great deal to us. We're also pleased that she has been able to continue some of her community activities - maintaining familiar routines and interests is incredibly important for wellbeing and confidence.
Your kind words about our staff, the welcoming atmosphere, and the feel of the home are sincerely appreciated. Creating a warm, cheerful and genuinely homely environment is at the heart of everything we do.
Thank you again for taking the time to share your experience. It is a privilege to care for your mother, and we are grateful for your trust in us.