Thank you so much for taking the time to share your experience. We're delighted to hear that you and your family feel so welcomed when visiting, and that you see the first-class care our team provides each day. Your comments about the cleanliness of the home, the quality of the food and the support during mealtimes mean a great deal to us. We're also pleased to know that you feel well informed about any changes to your parents' health - communication and reassurance are incredibly important. Thank you again for your thoughtful review. We're honoured to care for your parent and are always here if you ever need anything.