Thank you so much for taking the time to share such a thoughtful and detailed review. We're delighted to hear that your mum has settled in well at Ashlar House and that her transition from hospital was supported with the care and reassurance she needed.
It's wonderful to know that our team's kindness, calm approach, and experience have made a positive difference during her first month with us. We take great pride in creating a warm, welcoming atmosphere and maintaining a clean, comfortable environment for all our residents.
We're also pleased that you've enjoyed the facilities, activities, and visiting services, as well as the opportunity to share meals together - family involvement is something we value greatly. Our cafs, lounges, and garden courtyards are designed to make Ashlar House feel like a true home, and it's lovely to hear that these touches have been appreciated.
Thank you again for your heartfelt recommendation. Your feedback means so much to our whole team.