Thank you so much for your thoughtful review. We're truly pleased to hear that your father has settled in well over the past three months, and that the team's support and understanding have brought reassurance to you and your family. Our colleagues work hard to get to know each resident as an individual, so your comments about the care team recognising your dad's needs and using gentle distraction techniques when he feels stressed mean a great deal to us. It's wonderful to know that you feel confident in the nursing and care staff and that you can see how much they care for him. Thank you again for taking the time to share your experience. We're honoured to support your father and are always here for you and your family.