We're so grateful that you've taken the time to share your thoughts. We're fortunate to have such a dedicated and compassionate team, and it's wonderful to see their hard work recognised. Thank you for recognising the effort our activities team put into creating meaningful moments with residents. It's lovely to know that you found the surroundings here pleasant and well maintained- we want our residents to feel at home from the moment they arrive. Please don't hesitate to reach out if there's anything more we can do.