Thank you so much for taking the time to share your feedback. Were delighted to hear that you find our team friendly and welcoming from the moment you arrive, and that the home is always clean and comfortable.<br>We appreciate you highlighting your concerns about the menu. Your mums needs are very important to us, and we are sorry to hear that her requirements for finger foods hasn't always been taken into consideration. We will work with the kitchen and care staff to ensure mums meals consistently meet her needs; we always encourage your participation reviewing mums meal preferences so we can make any necessary adjustments together. <br>Please do not hesitate to speak with us directly at any time - your input plays an important role in helping us improve the care we provide.<br>Thank you again for your thoughtful review.