Thank you for taking the time to share your experience and for trusting us with your father's care over the past four years. We're truly touched by your kind words about our team. Supporting residents living with dementia takes patience, compassion and understanding, and it means a great deal to know our staff made a positive difference to both your father and your family, especially during difficult moments.<br>We also appreciate your honest feedback about the building. While Howard Court isn't purpose-built, we've worked hard over the past year to improve the environment, and we're glad you've noticed the renovations. The programme of works is nearly complete, and we're confident it will continue to enhance comfort for residents, families and staff.<br>Our heartfelt condolences again on your father's passing, and thank you for your thoughtful review.