Thank you so much for taking the time to share such a thoughtful and heartfelt review. It means a great deal to all of us at Croft Lodge.
We're delighted to hear that your friend continues to feel safe, supported and well cared for. Our team take great pride in getting to know each resident as an individual, and it's wonderful to know that this shines through when you visit. Your comments about the kindness, respect and good humour you see within the home are truly appreciated. Creating a warm, homely atmosphere where residents feel valued and understood is at the heart of everything we do.