Thank you so much for taking the time to share such a heartfelt and detailed review. It was our absolute privilege to care for your father during his seven months with us. Knowing that he felt well-supported, respected, and comfortable truly means the world to our entire team.<br><br>We're delighted that you found our food, daily care, and the dignity we strive to maintain for every resident to be of a high standard. Our activity team will be touched to know their continued visits, even when your father preferred the comfort of his room, made a positive difference.<br><br>Celebrating his incredible 100th birthday with you all was such a special moment for us too, and we are pleased we were able to make it memorable for your family.<br><br>Building trusting, open relationships with families is so important to us, so your kind words about our communication and availability mean a great deal. Thank you for recognising the dedication of our carers, nurses, and management team.<br><br>Thank you