Thank you so much for taking the time to write such a thoughtful and detailed review, and for trusting us with your mum's care. We know how hard it was for her - and for you as a family - to leave her own home after so many years of memories, and we're truly grateful for the confidence you have placed in our team.
Nazareth Lodge is very much part of the local community, so feedback from someone as well-known and involved locally as yourself means a great deal to us. The staff will be delighted to hear your comments about their kindness, understanding and respect, and I'll be sharing your words with the whole team.
It is a privilege to care for your mum and to support her to remain as independent, comfortable and content as possible. We will continue to keep you informed and work closely with you so that, together, we can ensure she continues to feel safe, valued and at home at Nazareth Lodge.

With warmest thanks
Mr Hult
Provider, Director