Dear Amanda,
Thank you so much for taking the time to share your review. It is lovely to hear that your mum has been happy during her two years with us, and it means a great deal to know that you have confidence in the care she receives.
Our team, along with the visiting nurses and practitioners, work hard to provide the highest standard of care, and it is wonderful to hear that her wounds have healed well.
We will make sure your thanks are passed on to everyone involved. Feedback like yours is incredibly encouraging for our staff and reinforces our commitment to providing safe, compassionate, and dignified care every day.
Kind regards
Alison Brownbill
Operations Director