Thank you so much for sharing such heartfelt words. It truly means the world to our team to know that the care and compassion we strive to provide have made a difference to your nan and your family during this precious time.
Every member of staff is dedicated to ensuring dignity, comfort, and kindness for those we look after, and hearing that this has brought you peace is incredibly rewarding. We're delighted that your nan has enjoyed the activities - her moment on the news with the monkey was a highlight for us too!