Thank you so much for your kind review. Were delighted to hear that your mum has settled in well and that youve felt supported from your very first contact with Olav and the team. Our staff take great pride in delivering personalised care while encouraging residents to stay engaged and connected, so its wonderful to know this has made such a positive difference to your mum.<br><br>Were especially pleased that communication has felt reassuring for youworking closely with families is an important part of what we do. Thank you for taking the time to share your experience.