Thank you so much for taking the time to share such a thoughtful review. We are delighted to hear that your mother settled in quickly and that our team on Roundel has been able to provide the care and attention that means so much to her and your family.
Maintaining personal preferences and dignity is at the heart of what we do, so it's wonderful to know that her appearance, routines, and wellbeing have been cared for in a way that reflects her high standards. The team will be thrilled to hear your kind words about their efforts with her hair, makeup, and nails, as well as the personalised approach to meals and activities.
We are proud of the vibrant wellbeing programme and the outings we arrange, and it's lovely to know these have contributed to her happiness. Your comments about the cleanliness, food, and overall standard of care are truly appreciated and will be shared with the whole team-they work hard every day to make our home a special place.