Thank you for your wonderful review and for taking the time to share your experience. We are delighted to hear that you feel our staff are caring and go above and beyond in their roles - they will be thrilled to know their efforts are appreciated. We are also pleased that you are happy with our facilities, the quality of our food and the range of activities provided by our entertainment team. Creating a warm, homely environment is very important to us, so it means a great deal to know that this has come across in your experience. Thank you again for your kind words and for placing your trust in us. If you ever have any further feedback or suggestions, please don't hesitate to get in touch.